Darazpay me Privacy Policy – Your Data, Our Responsibility

Welcome to darazpay me. We believe your personal information belongs solely to you — protecting it is our ethical responsibility. This Privacy Policy ("Policy") explains how darazpay me collects your information, the purposes for which it is used, and how it is kept secure.

This Policy applies to darazpay me's website, mobile app, and all other digital services. By using our platform, you are considered to have consented to this Privacy Policy.

We may update this policy at any time. For significant changes, you will be notified in advance via email or an on-site notice. We recommend checking this page periodically.

Darazpay me collects two types of information from you — what you voluntarily provide and what is automatically gathered as you use the platform.

Darazpay me collects your information through various methods. You have the right to know about each of them.

Direct Collection

• Information you provide when filling out the registration form.
• Copies of identity documents uploaded for KYC verification.
• Payment information provided during deposits and withdrawals.
• Information shared during conversations with our support team.
• Information provided when participating in promotions or surveys.

Automatic Collection

• Cookies & Web Beacons: Used to enhance your browsing experience.
• Log Files: Every login, game session, and transaction is recorded in system logs.
• Device Fingerprinting: Technical characteristics of your device are recorded to help detect fraud.
• Analytics Tools: Used to understand which parts of the site are most frequently visited.

Information collected from you is used only for specific, necessary purposes. darazpay me never misuses your data.

• Account Management: To manage registration, login, KYC verification, and password resets.
• Payment Processing: To process deposit and withdrawal requests securely and promptly.
• Customer Support: To address your questions, complaints, and support requests.
• Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
• Legal Compliance: To comply with Anti-Money Laundering (AML) regulations and other regulatory obligations.
• Responsible Gaming: To identify unusual gaming patterns and provide timely support.
• Service Improvement: To improve platform functionality and enhance the user experience.
• Personalized Offers: To analyze your preferences and usage patterns in order to send you relevant promotions (you can opt out at any time).

Your information will not be used for any purpose beyond those stated above. Should we need to use it for a new purpose, your prior consent will be obtained.

Darazpay me never sells your personal data. However, in limited circumstances, it may be necessary to share certain information with trusted third parties.

When Information Is Shared

• Payment Providers: Information is shared only as necessary to process transactions with bKash, Nagad, Rocket, and banks.
• KYC Verification Service: Licensed third-party providers are used for identity verification.
• Legal Authorities: In response to lawful requests from relevant regulatory authorities of the Government of Bangladesh.
• Technology Service Providers: For hosting, cybersecurity, and cloud services — they are contractually bound to keep your information confidential.

When Information Is Not Shared

• To advertisers or marketing companies.
• Other gaming or betting platforms.
• To any unnecessary third party without your consent.

The darazpay me website and app use cookies and similar technologies to keep your browsing experience smooth and secure.

Cookie Type

• Essential Cookies: Required to maintain login sessions and ensure site security — the site cannot function properly without these.
• Functional Cookies: Remembers your language preference, account settings, and other personalizations.
• Analytics Cookies: Helps us understand which pages are used most and where issues may be occurring.
• Security Cookies: Used to detect unusual login activity across multiple devices.

You can disable non-essential cookies through your browser settings, though some site features may become limited as a result. For detailed instructions on managing cookie settings, refer to your browser's Help section.

Darazpay me uses industry-leading security technology to protect your data. Our security framework operates across multiple layers.

• 256-bit SSL/TLS Encryption: All data transmitted through the website and app is fully encrypted.
• AES-256 Data Encryption: Sensitive information stored in our databases is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional verification layer when accessing your account.
• Firewall & DDoS Protection: Advanced security infrastructure to protect against external attacks.
• Regular Security Audits: Regular audits conducted by third-party cybersecurity experts.
• Restricted Access Policy: Only authorized personnel can access specific data required for their designated roles.
• Secure Data Centers: Our servers are secured with both physical and digital protections.

As a darazpay me user, you have several rights over your personal data. We respect these rights and are committed to helping you exercise them.

• Right to Access: You have the right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted (except where retention is required by law).
• Right to Restrict Processing: The ability to request that your data be restricted from use for specific purposes.
• Opt-Out of Marketing: You can opt out of receiving promotional emails or SMS at any time.
• Data Portability: The right to receive your data in a standard, portable format.

To exercise this right support@darazpayme.netSend us an email at. We typically respond within 7 business days.

Darazpay me does not retain your data beyond what is necessary. Each category of data has a defined retention period.

Once the retention period ends, data is securely deleted or anonymized so it can no longer be linked to any individual.

For any questions, complaints, or requests regarding this privacy policy, please reach out to our Data Privacy Team.

• Email: support@darazpayme.net
• Live Chat: Click the chat icon on the right side of the site (available 24/7).
• Response Time: Typically within 24–72 hours.